Remarkable Outcomes. Impartial Investigations. Insightful Reports.

Workplace Investigations

Conducting a proper and thorough workplace investigation has always been important but now, with new legislation in Ontario, it has become a business imperative. The government has increased its powers in the area of workplace harassment including the power to send in one of its own investigators if they deem the investigation was not appropriate.

Keep control of your workplace investigations by ensuring that you use the right expertise right from the start.

That’s where CNC Resolution Services comes in!

CNC Resolution Services has provided workplace investigations for employers across Ontario for the following types of complaints:

Sexual harassment;
Bullying;
Whistleblower complaints;
Workplace harassment
Discrimination and systemic discrimination;
Patient abuse;
Workplace bullying;
Toxic work environment;
Student abuse;
Customer complaints regarding employee actions

Employers ask: Are laws being broken? Are company policies being breached? What’s our exposure and liability? What should we do?

CNC Resolution Services provides answers to these questions by working effectively and efficiently with employers.

Workplace Restoration

When conflict between individuals occurs and is left unaddressed it can impact productivity, morale, and teamwork. Often the individuals involved and those around them cannot find their way out of the situation on their own. The assistance of an experienced and skilled workplace restoration expert will allow the involved individuals to talk together in a safe environment, discovering the key issues, acknowledging points of agreement, and establishing agreed upon norms for moving forward.

CNC Resolution Services can help facilitate the dissipation of these types of conflict. Colette is certified in Alternative Dispute Resolution from Osgoode Hall Law School as well as a certified Inclusion Facilitator. She creates a supportive environment that allows individuals to have the crucial conversations required to resolve conflicts and develop mutually agreed upon action plans for the future.

Examples of workplace restorations undertaken by CNC Resolution Services include:

CEO and direct report – dysfunctional communication
Manager of department with unionized employees – trust and empowerment dysfunction
Team dysfunction – lack of clarity of roles, scope of authority, allegations of sabotage
And many other situations….

Changing or moving the players around is not a long-term answer to a dysfunctional workplace. The conflict often returns after a period of time. CNC Resolution Services can provide you with the intervention assistance you need to turnaround that team and get the results your business deserves.

Workplace Assessments

Is gossip and unresolved conflict in your workplace reducing productivity and lowering morale in your organization? Do your employees display low engagement? Do you feel frustrated or even angry about the situation and wish it would stop?

A workplace assessment can serve as a first step in helping a team or a company get “unstuck”. It gives you the information required to understand the various influences that impact a work team, ultimately allowing you to address the root causes.

Benefits of a workplace assessment:

By using an outside confidential workplace assessor, employees are free to speak openly about what is on their mind. This allows the assessor to take an accurate “temperature check” of a work team or department.
Underlying dynamics, assumptions or other critical information that has not previously been disclosed allows the employer to really understand, identify and clarify areas of strength and the areas of concern from the perspective of the group members.
This process is not an investigation or faultfinding mission. Participants in the process are asked to share their perspectives and perceptions, which yields more open, authentic dialogue.

Some examples of workplace assessments conducted by CNC Resolution Services:

Large multinational company experiencing ongoing negative social media posts about workplace issues.
Private international school experiencing staff/educator turnover and low engagement.

Call CNC Resolution Services for help diagnosing the current reality in your workplace and for help developing a strategy for creating a strong, healthy and productive new reality.